Communications
Today’s patients expect immediate answers and seamless communication, regardless of office hours. Missed calls or unanswered inquiries can quietly turn into missed opportunities. DDS MediaPro Communications ensures your practice remains responsive and accessible without increasing workload for your staff.
By combining AI-powered website chat with an AI receptionist for phone calls, we help practices capture leads, support patients, and manage communication around the clock. These tools work together to create a consistent, professional front-office experience across digital and phone interactions.
This communication framework improves efficiency, strengthens patient relationships, and ensures your practice stays responsive in a digital-first environment.
Missed Calls Should Never Mean Missed Opportunities
OurCommunicationsPackage
24/7 Chatbot
24/7 AI-powered website chatbot for instant patient engagement
After-Hour Calls
AI receptionist support for after-hours and overflow phone calls
Appointment Requests
AI-assisted appointment request handling
Automated Responses
Automated responses to common patient questions
Information Capture
Caller information capture and message routing
Tailored Responses
Personalized conversational responses tailored to your practice
Centralized Messaging
Centralized messaging hub for chat, email, and SMS
Automated Tasks
Automation of repetitive communication tasks
Quick Response Times
Improved response times and reduced missed inquiries