Communications

DDS MediaPro » Communications

Today’s patients expect immediate answers and seamless communication, regardless of office hours. Missed calls or unanswered inquiries can quietly turn into missed opportunities. DDS MediaPro Communications ensures your practice remains responsive and accessible without increasing workload for your staff.

By combining AI-powered website chat with an AI receptionist for phone calls, we help practices capture leads, support patients, and manage communication around the clock. These tools work together to create a consistent, professional front-office experience across digital and phone interactions.

This communication framework improves efficiency, strengthens patient relationships, and ensures your practice stays responsive in a digital-first environment.

Missed Calls Should Never Mean Missed Opportunities

OurCommunicationsPackage

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24/7 Chatbot

24/7 AI-powered website chatbot for instant patient engagement

After-Hour Calls

AI receptionist support for after-hours and overflow phone calls

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Appointment Requests

AI-assisted appointment request handling

Automated Responses

Automated responses to common patient questions

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Information Capture

Caller information capture and message routing

Tailored Responses

Personalized conversational responses tailored to your practice

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Centralized Messaging

Centralized messaging hub for chat, email, and SMS

Automated Tasks

Automation of repetitive communication tasks

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Quick Response Times

Improved response times and reduced missed inquiries